Entries by steve Litt

Improving Customer Service

To our delight, one of our valued advocate member organisations – who are a social landlord in South London – invited a member of the RetrofitWorks team to attend a day’s training on consumer service. Of course, we snatched up the opportunity to improve our customer service skills, found the day very informative and picked […]

London Boiler Cashback Scheme – apply now

Have you heard about the newly launched London Boiler Cashback Scheme? Launched by the Greater London Authority (GLA) and the Mayor of London, it offers London based homeowners a £400 voucher towards replacing ‘F’ and ‘G’ rated boilers with a new energy efficient ‘A’ rated boiler.  If it has a pilot light it’s likely to be […]

Expression of interest in opportunities for domestic retrofit in N. London

RetrofitWorks’ opportunities include Green Deal and ECO funding projects. As part of the consortium successfully bidding to service the works contract, our membership has opportunities in the six north London boroughs that will receive Green Deal Community funding totalling £6.4 million. We are excited about this opportunity and intend to capitalise upon these funds for the […]

RetrofitWorks on Video

RetrofitWorks offers a unique approach to addressing the UK building stock’s inefficiencies. In Tottenham, London, on 16th July 2014, RetrofitWorks’ launch event speeches and interviews gave great insight into how our innovative organisation is transforming how communities work with local skilled retrofit trades and building professionals. We are particularly grateful to the community groups and […]

Software Launch

RetrofitWorks’ software portal soft launched this October with full system launch in November. The software has been developed for RetrofitWorks in conjunction with VRM Technology (vrmtechnology.co.uk), and the soft launch gave our software developers the chance to get feedback from our Advocates and Practitioners. We shall be detailing the enhanced capabilities of our software in […]

Resolver & client care

RetrofitWorks will use resolver (resolver.co.uk) for helping our members provide excellent client care and clear issue resolution. resolver provides consumers with a single place to raise and resolve issues.  One place, one process and all key services.  The service is available online, on iPhones, and on iPads. resolver has over 1,500 companies across 65 service sectors covering […]

Haringey Trial Homes Needed

This summer we are seeking member companies who are willing to work with us in Haringey to trial the following stages on one of your projects: The home has an energy assessment carried out to identify the most appropriate energy efficiency measures. We work with you to add to your existing project. This is your […]