What is TrustMark

TrustMark is the only Government endorsed consumer protection scheme for quality tradesmen working to high standards, and since October 2018 has been extensively upgraded and rebranded to include all the recommendations of the 2016 “Each Home Counts” independent review. Their website currently has over 750,000 tradesperson’s details viewed by the public every month on the “Find your local TrustMark Business” section of their website.

Furthermore, from 1st January 2020, all ECO Installers must be TrustMark registered and able to lodge data via the TrustMark Data Warehouse to access funded work. The PAS2035 transition from 1st January 2020 to June 2021 is easy with us – we have a range of Retrofit Coordinators already in place who can approve and sign off to that standard. Installers who certify themselves to 2019 standards in this transition period, can access a 20% uplift on grants from ECO providers.

TrustMark is a badge traders can be proud of and when displayed alongside the RetrofitWorks logo, gives homeowners and occupiers a high level of reassurance that the trader will undertake a high-quality level of workmanship and treat customers fairly, in accordance with the Code of Conduct and Customer Charter which is a condition of TrustMark membership.

October 2018 saw the official launch of the “new” TrustMark operating framework, quality mark, branding and logo. New TrustMark has expanded its scope to now include traders operating within the Energy Efficiency, Repair Maintenance and Improvement (RMI) and retrofit sectors.


How TrustMark Can Help Your Business

  • Win more work to deliver great projects around the UK.
  • Increase sales and revenue.
  • Use your membership to grow reputation and expand your business.
  • Give homeowners confidence.
  • Customers are more likely to go with a TrustMark business.

TrustMark is the only government endorsed scheme of vetted and accredited tradesmen for home improvement – homeowners are educated to know this and are more likely to choose you.

RetrofitWorks is an approved Scheme Provider for TrustMark and is offering our existing members a seamless transition into TrustMark membership. Please contact us directly if you wish to join up to TrustMark.

TrustMark Membership

As a full RetrofitWorks Member, you are eligible for TrustMark Membership.

Apply now