- Welcome to Retrofitworks
- 0330 123 1334
- info@retrofitworks.co.uk
FAQ
Have questions?
Frequently asked questions
RetrofitWorks is a cooperative that helps homeowners, landlords, and businesses improve their buildings’ energy efficiency by providing access to trusted retrofit services, including insulation, heating upgrades, solar installations, and more.
We connect property owners with our network of certified installers and advisors who assess, design, and carry out energy-efficient retrofitting projects tailored to your needs. Our cooperative model ensures that you receive fair, transparent, and high-quality services.
RetrofitWorks is available to homeowners, landlords, tenants, businesses, and community groups looking to improve the energy efficiency of their properties.
Our services include insulation, heating system upgrades, ventilation improvements, solar PV installations, window and door replacements, and other energy-saving measures tailored to your building.
You can get started by contacting us through our website or phone. We’ll arrange a consultation to discuss your needs, assess your property, and recommend the best retrofit options for you.
Our initial consultation is free, but a more detailed assessment might incur a fee, depending on the scope of the work. We will always inform you of any costs upfront.
Yes, all our installers are certified and vetted to ensure they meet our high standards for quality, safety, and professionalism. They are also members of the RetrofitWorks cooperative, meaning they are committed to our values of transparency and customer satisfaction.
We can guide you on available grants, loans, and incentives that may help fund your retrofit project. Our advisors can assist in navigating these options to find the best financial support for your needs.
The duration of a retrofit project depends on its complexity and the measures being installed. Small upgrades can be completed in a few days, while comprehensive retrofits may take several weeks.
Savings vary based on the measures implemented, the condition of your property, and your energy usage. Our energy assessors can provide estimates based on your specific retrofit plan.
A retrofit assessment evaluates your property’s current energy efficiency and identifies the best measures to improve it. It’s crucial as it ensures your retrofit plan is tailored to your building’s needs, maximizing energy savings and comfort.
Retrofitting reduces energy consumption, lowers carbon emissions, and improves the overall environmental footprint of your property, contributing to a greener, more sustainable future.
Yes, our advisors can guide you through the planning permission process and ensure that your retrofit complies with all local and national regulations.
Our cooperative model prioritizes customer needs, quality, and sustainability. We are not-for-profit, meaning our focus is on delivering value and transparency rather than profits, and our members are stakeholders in our commitment to quality and service.
We monitor all projects closely, conduct quality checks, and gather feedback to ensure that work meets our high standards. Our installers are accountable as cooperative members, adding an extra layer of commitment to quality.
While we provide expert recommendations based on your property assessment, you have the final say on which measures to implement. We’ll work with you to tailor a plan that suits your budget and needs.
Our customer service team is here to help. If any issues arise, please contact us, and we will work with you and the installer to resolve the problem promptly.
Yes, we offer aftercare advice and can connect you with maintenance services to ensure your energy-saving measures continue to perform at their best.
If you’re interested in joining our cooperative as an installer, advisor, or service provider, please contact us through our website for more information on membership and benefits.
You can reach us via phone, email, or through our contact form on the website. Our team is ready to help answer your questions and guide you through the retrofit process.